{"id":127005,"date":"2025-05-29T08:33:39","date_gmt":"2025-05-29T06:33:39","guid":{"rendered":"https:\/\/www.cib.de\/?p=127005"},"modified":"2025-11-24T13:02:53","modified_gmt":"2025-11-24T12:02:53","slug":"retrospective-to-successfull-third-cib-user-group-for-bank","status":"publish","type":"post","link":"https:\/\/www.cib.de\/en\/digitalisierung-fuer-banken-rueckblick-auf-eine-erfolgreiche-3-cib-user-group\/","title":{"rendered":"Digitalization for banks: Review of a successful 3rd CIB User Group"},"content":{"rendered":"
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The 3. CIB User Group<\/strong><\/a><\/span>, in which 50 banks<\/b>, including private banks and cooperative banks, took part, ended last Wednesday in Berlin. We were particularly pleased that several banks that had already participated in the 2023 and 2024 User Groups were back again this year. We were also able to welcome many new banks. As a result, our community is growing and now numbers around 86 German banks!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Four of our partner companies ATRUVIA, Trinext, DG nexolution<\/strong> and Bank-Verlag<\/strong> also took the opportunity to participate. A sign that our user group also offers an attractive environment for them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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CIB founder and host Ulrich Brandner,<\/b>r and Managing Director Frank Seboldt<\/b> opened the event and announced an exciting mix of topics, with innovations, specific use cases, and also a good portion of tips and tricks for users' day-to-day work.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Common goals <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The first day was all about the Barrier-Free German Accessibility Reinforcement Act (BFSG). Many German banks have been focusing on this topic for some time now, as the end of the transition period is approaching on June 28. In his presentation, CIB consultant Sascha Proske<\/b> made it clear that banks would do well to see the BFSG as more than just an annoying act of compliance.<\/p>

\"In the light of day, institutions have the opportunity to make financial products accessible to people with disabilities.\" \"Digital participation is essential for society,\" said Proske, an idea that was met with approval by the participants. Banks could also cut costs through accessibility. After all, every call to the hotline or support team incurs expenses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Proske recommended thinking outside the box when it comes to accessibility. Accessibility isn't just about visual impairments. Using a car loan agreement as an example, he demonstrated what is possible beyond that. First, he translated a complicated contract clause into plain language and then turned it into a podcast.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tBoth variants enable people who cannot cope with legalese to understand the contract. Plain language is also a great help for people whose native language is not German.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Achieving universal accessibility with PDF\/UA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As a first step towards accessibility, Sascha Proske named the PDF\/UA<\/strong><\/span><\/a> standard for forms and templates, where UA stands for \u201cuniversal accessibility\u201d. Accessibility is achieved with PDF\/UA primarily through structuring and alternative texts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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CIB supports banks with a package of services ranging from the analysis of existing templates and the identification of weak points to the creation of accessible documents.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Intelligent document classification as a prerequisite for dark processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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CIB Automation Consultant Vincent Roth<\/b> had taken on another exciting topic, and not just for banks - the dark processing<\/b> of documents. This refers to the automatic processing of documents without human intervention, which can reduce the workload, especially in times of a shortage of skilled workers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The concept consists of four steps: After the various input channels for documents are bundled, they are classified by assigning a document type. This is a prerequisite for the KI-gest\u00fctzte Datenextraktion<\/strong>. Finally, this data is fed into a business process that has been modeled with the business process management tool CIB flow<\/strong><\/span><\/a> and docked to the target systems, for example, the core banking system, via interfaces.<\/p>

For the automated creation of PDF\/UA documents in background processing<\/strong>, you can read more in the blog article<\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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An online forum for the User Group<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Community Tool<\/strong> was also introduced, and all interested participants and community members are invited to register and get involved. Over 100 members have already signed up.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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This also provides the group with an online forum for exchanging information between the annual User Group meetings. The platform is used, among other things, to share tips and tricks and, in the future, also for custom forms and bank templates.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Tipps & Tricks und Best Practices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Already during our first and second CIB User Group<\/strong><\/span><\/a> for banks, the \"Tips & Tricks\" session was a great success! Of course, we once again brought along a large package of small and large tips, tricks, and best practices for text programming. Participants were able to deepen their knowledge in using CIB workbench<\/strong> and CIB coSys<\/strong><\/a><\/span>, our specialized text organization tool with template management, and also discuss specific challenges together.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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One-on-one exchange with the CIB World Caf\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWith dynamic event formats like the World Caf\u00e9, banking specialists had the opportunity to engage in direct dialogue with CIB experts and partners to delve into the topics most relevant to them. The spotlight topics\u2014digitalization, automation, and artificial intelligence\u2014were of particular interest. The World Caf\u00e9 offered an ideal setting not only for in-depth discussions but also for addressing individual questions and fostering stronger exchange.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Nextfolder\u00ae and bank-specific processes.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Our partner Jan Andresen<\/strong> (TriNext GmbH) once again presented Nextfolder\u00ae this year\u2014a solution for process-oriented, paperless handling of incoming documents for banks, linking operational processing with long-term legal archiving. A powerful solution in combination with our automation tool CIB flow<\/a><\/strong><\/span>!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Advantages of centralized letter distribution with Atruvia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dragan Klein<\/strong> (Atruvia AG) apresentou em detalhe as novidades do layout central de cartas. Naturalmente, durante a discuss\u00e3o que se seguiu, o Dragan p\u00f4de partilhar v\u00e1rias dicas \u00fateis e indicar rapidamente as fontes de informa\u00e7\u00e3o relevantes, demonstrando-as tamb\u00e9m ao vivo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Technical know-how with humor <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Tobias Schr\u00f6del, Germany\u2019s most well-known IT comedian<\/strong>, was our guest and delivered thrilling entertainment and fascinating insights into the world of cybercrime. With his engaging live performance \u201cCybercriminals on the Darknet: Ransomware and How Our Data Ends Up Online,\u201d he not only made the audience laugh but also raised awareness about the dangers and mechanisms of modern cyberattacks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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We asked the participants for feedback<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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During the event, we interviewed participants, such as Katharina Schulze, an employee at Volksbank Raiffeisenbank in Itzehoe:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u201cWe\u2019re not alone but connected through the CIB User Group. I can ask questions from anywhere, get help everywhere, and now I have a big community thanks to this User Group \u2014 and that\u2019s the biggest benefit I\u2019m taking home.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Daniel Jacobi from Volksbank Backnang also took part in the interview. He is pleased with the successful event and the tips and tricks he took away.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u201cI\u2019m taking home an important tip for myself and my colleagues: how we can test the accessibility of forms in CIB workbench. This will save us a lot of work time!\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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CIB hospitality in beautiful spring weather<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As is tradition at all CIB events, socializing was not neglected this time either. Generous breaks for networking and professional exchange, along with varied catering, created a relaxed atmosphere and perfectly rounded off the event.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A big thank you to all participants<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We sincerely thank everyone who participated in and contributed to the 3. CIB User Group for Banks<\/strong><\/a><\/span>, for the many interesting insights and for enriching our community!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A User Group with real added value<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The CIB User Group<\/strong><\/span><\/a> has created a dedicated community of bank organizers and digitalization experts who look together toward the future of bank management. We are at your side as a software manufacturer for your standard document management applications.<\/p>

We are already looking forward to the next meeting in 2026 and say: Achieve a lot together!<\/b> Become part of our committed community:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Last Wednesday, the successful third CIB User Group meeting concluded in Berlin, with 50 German banks in attendance.<\/p>","protected":false},"author":246,"featured_media":127007,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[918],"tags":[1120,1695,2120,2300],"class_list":["post-127005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digitalisierung","tag-barrierefreiheit","tag-cib-flow","tag-pdf-ua","tag-cib-user-group"],"acf":[],"yoast_head":"\nDigitalisierung f\u00fcr Banken auf der erfolgreichen 3. CIB User Group<\/title>\n<meta name=\"description\" content=\"Eine erfolgreiche 3. 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