{"id":126299,"date":"2025-04-22T12:54:42","date_gmt":"2025-04-22T10:54:42","guid":{"rendered":"https:\/\/www.cib.de\/?p=126299"},"modified":"2025-04-23T15:45:09","modified_gmt":"2025-04-23T13:45:09","slug":"flexibilidad-comunicacion-con-el-cliente-bancos-cib-cosys","status":"publish","type":"post","link":"https:\/\/www.cib.de\/es\/flexibilitaet-kundenkommunikation-banken-mit-cib-cosys\/","title":{"rendered":"Flexibilidad en la comunicaci\u00f3n con el cliente: c\u00f3mo los bancos pueden trabajar m\u00e1s eficazmente con CIB coSys\u00a0"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"126299\" class=\"elementor elementor-126299\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae9f92a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ae9f92a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-de07629\" data-id=\"de07629\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0853c79 elementor-widget elementor-widget-text-editor\" data-id=\"0853c79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">En un mundo cada vez m\u00e1s digital, es fundamental que las entidades financieras puedan reaccionar con flexibilidad y eficacia a los cambios del mercado. Pero, \u00bfqu\u00e9 se puede hacer cuando los procesos existentes restringen esta flexibilidad? Echamos un vistazo a la situaci\u00f3n inicial de nuestros clientes bancarios y mostramos c\u00f3mo la implantaci\u00f3n de <span style=\"text-decoration: underline\"><a href=\"\/es\/cosys\/\" target=\"_self\"><strong>CIB coSys<\/strong><\/a><\/span> permite una transformaci\u00f3n real.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97d93d1 elementor-widget elementor-widget-heading\" data-id=\"97d93d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Situaci\u00f3n inicial t\u00edpica: procesos de coordinaci\u00f3n complejos debido a las numerosas funciones implicadas <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b88b2e elementor-widget elementor-widget-text-editor\" data-id=\"6b88b2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A menudo, las modificaciones contractuales requieren medidas de comunicaci\u00f3n con los socios externos responsables del contenido y la forma de los formularios contractuales. Las solicitudes de cambio las encargan los departamentos especializados y las transmiten a IT o a la organizaci\u00f3n para que las adapte. Los cambios requieren una implementaci\u00f3n adicional en la parte de desarrollo, por ejemplo, en el caso de los formularios de solicitud digitales. Esto crea dependencias en los ciclos de publicaci\u00f3n, incluso para los cambios de contenido m\u00e1s peque\u00f1os, que a menudo tardan semanas en completarse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81b6c2e elementor-widget elementor-widget-heading\" data-id=\"81b6c2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e1s flexibilidad con CIB coSys <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5573710 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5573710\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-d56d71a\" data-id=\"d56d71a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47d6e47 elementor-widget elementor-widget-text-editor\" data-id=\"47d6e47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Con nuestro potente gestor de plantillas <a href=\"\/es\/cosys\/\" target=\"_self\"><span style=\"text-decoration: underline\"><strong>CIB coSys<\/strong><\/span><\/a>, los departamentos especializados pueden editar los contenidos de forma independiente sin necesidad de tener conocimientos inform\u00e1ticos. De este modo, los formularios contractuales pueden transferirse al funcionamiento productivo sin intervenci\u00f3n del departamento de IT ni de agencias externas. Las solicitudes de cambio pueden implementarse con rapidez y sin depender de los ciclos de desarrollo. Los cambios se versionan, se almacenan a prueba de revisiones y se aplican independientemente de los ciclos de publicaci\u00f3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3ea9d9a\" data-id=\"3ea9d9a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f85d35 elementor-widget elementor-widget-image\" data-id=\"7f85d35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cib.de\/wp-content\/uploads\/2022\/12\/Headers-CIB_-Solutions_2022-03-e1678362849582.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bef3d5d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bef3d5d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae1cac9\" data-id=\"ae1cac9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a01f35f elementor-widget elementor-widget-heading\" data-id=\"a01f35f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatizaci\u00f3n de procesos con CIB flow <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d28663 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d28663\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5f5a4c7\" data-id=\"5f5a4c7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc2aa4e elementor-widget elementor-widget-image\" data-id=\"bc2aa4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"720\" height=\"480\" src=\"https:\/\/www.cib.de\/wp-content\/uploads\/2025\/04\/HG_CIB-flow_ld.png\" class=\"attachment-large size-large wp-image-125988\" alt=\"\" srcset=\"https:\/\/www.cib.de\/wp-content\/uploads\/2025\/04\/HG_CIB-flow_ld.png 720w, https:\/\/www.cib.de\/wp-content\/uploads\/2025\/04\/HG_CIB-flow_ld-450x300.png 450w, https:\/\/www.cib.de\/wp-content\/uploads\/2025\/04\/HG_CIB-flow_ld-18x12.png 18w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-f1111e7\" data-id=\"f1111e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-937e8a3 elementor-widget elementor-widget-text-editor\" data-id=\"937e8a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">La combinaci\u00f3n con <span style=\"text-decoration: underline\"><strong><a href=\"\/es\/flow\/\" target=\"_self\">CIB flow<\/a><\/strong><\/span> abre posibilidades de automatizaci\u00f3n al integrar <strong>CIB coSys<\/strong> en flujos de trabajo optimizados. Por ejemplo, se pueden crear y enviar autom\u00e1ticamente cartas en serie. Adem\u00e1s, <strong>CIB coSys<\/strong> puede recuperar datos en tiempo real a trav\u00e9s de la API para proporcionar informaci\u00f3n actualizada a los documentos y acelerar as\u00ed los procesos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55d2367 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55d2367\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1be934\" data-id=\"a1be934\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2280e5a elementor-widget elementor-widget-heading\" data-id=\"2280e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Canales de salida vers\u00e1tiles <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f18127c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f18127c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c1b2220\" data-id=\"c1b2220\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbf5182 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"dbf5182\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Creaci\u00f3n automatizada de documentos para varios canales con <b>CIB flow<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Soluci\u00f3n de correo centralizada con <span style=\"text-decoration: underline\"><strong><a href=\"\/es\/fairbrief\/\">CIB fairBrief<\/a><\/strong><\/span><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Env\u00edo digital seguro a trav\u00e9s de <a href=\"\/es\/doxisafe\/\"><span style=\"text-decoration: underline\"><strong>CIB doXisafe<\/strong><\/span><\/a><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Creaci\u00f3n de documentos sin barreras en <span style=\"text-decoration: underline\"><a href=\"\/es\/documentos-pdf-ua-accesibles-procesamiento-oscuro-automatizado\/\"><strong>formato PDF\/UA.<\/strong><\/a><\/span><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Gesti\u00f3n segura de documentos<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d858c5 elementor-widget elementor-widget-text-editor\" data-id=\"0d858c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">La combinaci\u00f3n de las soluciones CIB permite la digitalizaci\u00f3n y automatizaci\u00f3n completas de los procesos documentales, lo que aumenta la eficacia y la seguridad.<\/p><p class=\"translation-block\">La implantaci\u00f3n de <strong><a href=\"\/es\/cosys\/\" target=\"_self\"><span style=\"text-decoration: underline\">CIB coSys<\/span><\/a><\/strong> ha supuesto una transformaci\u00f3n significativa para nuestros clientes bancarios. Los procesos de trabajo se han optimizado para poder responder a los cambios de forma m\u00e1s r\u00e1pida y precisa. Como resultado, los bancos han mejorado su estructura interna y han reforzado su posici\u00f3n competitiva al mismo tiempo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d18f0c8 elementor-widget elementor-widget-button\" data-id=\"d18f0c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/es\/case-study\/bancos-comunicacion-cliente-eficiente-cib-cosys\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Haga clic aqu\u00ed para ver el caso de estudio <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>En un mundo cada vez m\u00e1s digital, es fundamental que las entidades financieras puedan reaccionar con flexibilidad y eficacia a los cambios del mercado.<\/p>","protected":false},"author":246,"featured_media":123607,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[918],"tags":[1483,1509,1695,2120],"class_list":["post-126299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digitalisierung","tag-cib-fairbrief","tag-cib-cosys","tag-cib-flow","tag-pdf-ua"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Flexibilit\u00e4t in der Kundenkommunikation Wie Banken mit CIB coSys<\/title>\n<meta name=\"description\" content=\"Mit CIB coSys k\u00f6nnen Banken und Finanzinstitute auf die Bed\u00fcrfnisse ihrer Kunden in einer zunehmend digitalen Welt reagieren.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cib.de\/es\/flexibilidad-comunicacion-con-el-cliente-bancos-cib-cosys\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Flexibilit\u00e4t in der Kundenkommunikation Wie Banken mit CIB coSys\" \/>\n<meta property=\"og:description\" content=\"Mit CIB coSys k\u00f6nnen Banken und Finanzinstitute auf die Bed\u00fcrfnisse ihrer Kunden in einer zunehmend digitalen Welt reagieren.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cib.de\/es\/flexibilidad-comunicacion-con-el-cliente-bancos-cib-cosys\/\" \/>\n<meta property=\"og:site_name\" content=\"CIB Group\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.linkedin.com\/company\/cib\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-22T10:54:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-23T13:45:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cib.de\/wp-content\/uploads\/2024\/08\/Bank11-mit-CIB-coSys-HG_2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"CIB Group\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"CIB Group\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.cib.de\\\/flexibilitaet-kundenkommunikation-banken-mit-cib-cosys\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.cib.de\\\/flexibilitaet-kundenkommunikation-banken-mit-cib-cosys\\\/\"},\"author\":{\"name\":\"CIB Group\",\"@id\":\"https:\\\/\\\/www.cib.de\\\/#\\\/schema\\\/person\\\/4c70f0634b93acb47baacdb671694155\"},\"headline\":\"Flexibilit\u00e4t in der Kundenkommunikation &#8211; 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