{"id":127005,"date":"2025-05-29T08:33:39","date_gmt":"2025-05-29T06:33:39","guid":{"rendered":"https:\/\/www.cib.de\/?p=127005"},"modified":"2025-11-24T13:02:53","modified_gmt":"2025-11-24T12:02:53","slug":"retrospetiva-ao-bem-sucedido-tercer-cib-user-group-para-bancos","status":"publish","type":"post","link":"https:\/\/www.cib.de\/pt\/digitalisierung-fuer-banken-rueckblick-auf-eine-erfolgreiche-3-cib-user-group\/","title":{"rendered":"Digitaliza\u00e7\u00e3o para os bancos: balan\u00e7o do sucesso do 3\u00ba CIB User Group"},"content":{"rendered":"
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O 3\u00ba CIB User Group<\/strong><\/a><\/span>, no qual participaram 50 bancos<\/b>, incluindo bancos privados e bancos cooperativos, terminou na passada quarta-feira em Berlim. Fic\u00e1mos particularmente satisfeitos com o facto de v\u00e1rios bancos que j\u00e1 tinham participado no User Group de 2023 e 2024 terem regressado este ano. Tamb\u00e9m pudemos dar as boas-vindas a muitos bancos novos. Como resultado, a nossa comunidade est\u00e1 a crescer e conta agora com cerca de 86 bancos alem\u00e3es!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Quatro das nossas empresas parceiras ATRUVIA, Trinext, DG nexolution<\/strong> e Bank-Verlag<\/strong> tamb\u00e9m aproveitaram a oportunidade para participar. Um sinal de que o nosso User Group tamb\u00e9m oferece um ambiente atrativo para eles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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O fundador e anfitri\u00e3o da CIB, Ulrich Brandner,<\/b> e o Diretor-Geral, Frank Seboldt<\/b>, abriram o evento e anunciaram uma interessante variedade de t\u00f3picos, com inova\u00e7\u00f5es, casos de utiliza\u00e7\u00e3o espec\u00edficos e tamb\u00e9m uma boa dose de Tips & Tricks para o trabalho di\u00e1rio dos utilizadores.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Objetivos comuns <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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O primeiro dia foi dedicado \u00e0 Lei alem\u00e3 de Refor\u00e7o da Acessibilidade sem Barreiras (BFSG). Muitos bancos alem\u00e3es t\u00eam vindo a debru\u00e7ar-se sobre este tema h\u00e1 j\u00e1 algum tempo, uma vez que o fim do per\u00edodo de transi\u00e7\u00e3o se aproxima a 28 de junho. Na sua apresenta\u00e7\u00e3o, o consultor Sascha Proske<\/b> deixou claro que os bancos fariam bem em encarar a BFSG como algo mais do que um inc\u00f3modo ato de conformidade.<\/p>

\u201cVeremos que h\u00e1 mesmo oportunidades para as institui\u00e7\u00f5es tornarem os produtos financeiros acess\u00edveis \u00e0s pessoas com defici\u00eancia\u201d. \u201cA participa\u00e7\u00e3o digital \u00e9 essencial para a sociedade\u201d, afirmou Proske, tendo a sua opini\u00e3o sido aprovada pelos participantes. Os bancos tamb\u00e9m podem reduzir os custos atrav\u00e9s da acessibilidade. Afinal, cada chamada para a linha de apoio implica custos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Proske tamb\u00e9m recomendou que se pense fora da caixa quando se trata de acessibilidade. N\u00e3o se trata apenas de defici\u00eancias visuais. Utilizando o exemplo de um contrato de cr\u00e9dito autom\u00f3vel, Proske mostrou o que \u00e9 poss\u00edvel fazer para al\u00e9m disso. Em primeiro lugar, converteu uma cl\u00e1usula contratual muito complicada numa linguagem simples e, em seguida, criou um podcast a partir dela.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\tAmbas as variantes permitem que as pessoas que n\u00e3o conseguem lidar com a linguagem jur\u00eddica compreendam o contrato. A linguagem simples \u00e9 tamb\u00e9m uma grande ajuda para as pessoas cuja l\u00edngua materna n\u00e3o \u00e9 o alem\u00e3o.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Alcan\u00e7ar a acessibilidade universal com PDF\/UA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Como primeiro passo para a acessibilidade, Sascha Proske designou a norma PDF\/UA<\/strong><\/span><\/a> para formul\u00e1rios e templates, em que UA significa \u201cUniversal Accessibility\u201d. A acessibilidade em PDF\/UA \u00e9 conseguida principalmente atrav\u00e9s da estrutura\u00e7\u00e3o e de textos alternativos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Apoiamos os bancos com um pacote de servi\u00e7os que vai desde a an\u00e1lise dos templates existentes e a identifica\u00e7\u00e3o dos pontos fracos at\u00e9 \u00e0 cria\u00e7\u00e3o de documentos acess\u00edveis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Classifica\u00e7\u00e3o inteligente de documentos como pr\u00e9-requisito para o dark processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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O Consultor de Automatiza\u00e7\u00e3o da CIB, Vincent Roth<\/b>, abordou outro tema interessante, e n\u00e3o apenas para os bancos: o dark processing<\/b> de documentos. Trata-se do processamento autom\u00e1tico de documentos sem interven\u00e7\u00e3o humana, o que pode reduzir a carga de trabalho, especialmente em tempos de escassez de m\u00e3o de obra qualificada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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O conceito \u00e9 composto por quatro etapas: Ap\u00f3s o agrupamento dos v\u00e1rios canais de entrada de documentos, estes s\u00e3o classificados atrav\u00e9s da atribui\u00e7\u00e3o de um tipo de documento. Este \u00e9 um pr\u00e9-requisito para a extra\u00e7\u00e3o de dados apoiada por IA<\/strong>. Por fim, estes dados s\u00e3o introduzidos num processo empresarial que foi modelado com a ferramenta de Business Process Management CIB flow<\/strong><\/span><\/a> e conectado aos sistemas de destino, por exemplo, o sistema banc\u00e1rio central, atrav\u00e9s de interfaces.<\/p>

Para a cria\u00e7\u00e3o automatizada de documentos PDF\/UA em processamento em segundo plano<\/strong>, pode ler mais no artigo do blog<\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Um f\u00f3rum online para o User Group<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tamb\u00e9m foi apresentada a Community Tool<\/strong>, \u00e0 qual todos os participantes interessados e membros da Community est\u00e3o convidados a registar-se e participar. J\u00e1 est\u00e3o registados mais de 100 membros.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Com isto, o grupo passa a dispor de um f\u00f3rum online para a troca de informa\u00e7\u00f5es entre os encontros anuais do User Group. A plataforma \u00e9 utilizada, entre outras finalidades, para partilhar Tips & Tricks, e futuramente tamb\u00e9m para formul\u00e1rios personalizados e templates banc\u00e1rios.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Tips & Tricks e Boas Pr\u00e1ticas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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J\u00e1 no nosso primeiro e segundo CIB User Group<\/strong><\/span><\/a> para bancos, o bloco tem\u00e1tico \"Tips & Tricks\" foi um verdadeiro sucesso! Naturalmente, volt\u00e1mos a trazer um grande conjunto de Tips & Tricks e boas pr\u00e1ticas para programa\u00e7\u00e3o de textos. Os participantes puderam aprofundar os seus conhecimentos na utiliza\u00e7\u00e3o do CIB workbench<\/strong> e do CIB coSys<\/strong><\/a><\/span>, a nossa ferramenta especializada em organiza\u00e7\u00e3o de textos com gest\u00e3o de templates, e tamb\u00e9m discutir em conjunto problemas espec\u00edficos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Interc\u00e2mbio individual com o CIB World Caf\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tCom formatos de evento din\u00e2micos como o World Caf\u00e9, os especialistas banc\u00e1rios tiveram a oportunidade de aprofundar diretamente, em di\u00e1logo com os especialistas e parceiros da CIB, os temas mais relevantes para si. Os temas de destaque \u2014 digitaliza\u00e7\u00e3o, automatiza\u00e7\u00e3o e intelig\u00eancia artificial \u2014 suscitaram particular interesse. O World Caf\u00e9 foi uma excelente oportunidade n\u00e3o s\u00f3 para discutir conte\u00fados de forma aprofundada, mas tamb\u00e9m para esclarecer quest\u00f5es individuais e intensificar a troca de experi\u00eancias.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Nextfolder\u00ae e processos espec\u00edficos do banco<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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O nosso parceiro Jan Andresen<\/strong> (TriNext GmbH) apresentou tamb\u00e9m este ano o Nextfolder\u00ae, uma solu\u00e7\u00e3o para o processamento digital e orientado por processos de documentos recebidos em bancos, estabelecendo a liga\u00e7\u00e3o entre a gest\u00e3o operacional e o arquivo jur\u00eddico de longo prazo. Uma solu\u00e7\u00e3o poderosa em combina\u00e7\u00e3o com a nossa ferramenta de automatiza\u00e7\u00e3o CIB flow<\/a><\/strong><\/span>!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Vantagens da distribui\u00e7\u00e3o centralizada de cartas com Atruvia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dragan Klein<\/strong> (Atruvia AG) apresentou em pormenor as actualiza\u00e7\u00f5es do layout da carta central. Durante a discuss\u00e3o que se seguiu, Dragan p\u00f4de partilhar muitas dicas valiosas, indicar rapidamente as fontes de informa\u00e7\u00e3o relevantes e demonstr\u00e1-las ao vivo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Conhecimentos t\u00e9cnicos com humor <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Tobias Schr\u00f6del, o comediante de TI mais conhecido da Alemanha<\/strong>, foi o nosso convidado e proporcionou um espet\u00e1culo empolgante e uma vis\u00e3o fascinante do mundo do cibercrime. Com o seu envolvente espet\u00e1culo ao vivo \u201cCibercriminosos na Darknet: ransomware e como os nossos dados v\u00e3o parar \u00e0 rede\u201d, n\u00e3o s\u00f3 fez rir, como tamb\u00e9m alertou o p\u00fablico para os perigos e mecanismos dos ataques cibern\u00e9ticos modernos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Solicit\u00e1mos feedback aos participantes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Durante o evento entrevist\u00e1mos participantes, como por exemplo, Katharina Schulze, colaboradora do Volksbank Raiffeisenbank em Itzehoe:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u00abN\u00e3o estamos sozinhos, mas ligados atrav\u00e9s do CIB User Group. Posso perguntar em qualquer lugar, recebo ajuda em todo o lado e agora tenho uma grande comunidade gra\u00e7as a este User Group, e esse \u00e9 o maior benef\u00edcio que levo comigo.\u00bb<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Daniel Jacobi, do Volksbank Backnang, tamb\u00e9m participou na entrevista. Ele est\u00e1 satisfeito com o sucesso do evento e com as Tips & Tricks que p\u00f4de levar consigo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u00abLevo comigo uma dica importante para mim e para os meus colegas: como podemos testar a acessibilidade dos formul\u00e1rios no CIB workbench. Isso vai poupar-nos bastante tempo de trabalho!\u00bb<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Hospitalidade CIB com um clima de primavera imbat\u00edvel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Como \u00e9 tradi\u00e7\u00e3o em todos os nossos eventos, desta vez tamb\u00e9m n\u00e3o faltou o conv\u00edvio. As generosas pausas para networking e partilha de conhecimentos, juntamente com uma oferta gastron\u00f3mica variada, criaram um ambiente descontra\u00eddo e completaram o evento na perfei\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Um grande obrigado a todos os participantes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Agradecemos de cora\u00e7\u00e3o a todos os que participaram e contribu\u00edram para o sucesso do 3\u00ba CIB User Group para Bancos<\/strong><\/a><\/span>, pelas muitas perspectivas interessantes partilhadas e por enriquecerem a nossa comunidade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Um User Group com verdadeiro valor acrescentado<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Com o CIB User Group<\/strong><\/span><\/a> surgiu uma comunidade empenhada de especialistas banc\u00e1rios e especialistas em digitaliza\u00e7\u00e3o que olham juntos para o futuro da gest\u00e3o banc\u00e1ria. Estamos ao seu lado como fabricante de software para as suas aplica\u00e7\u00f5es de gest\u00e3o documental standard.<\/p>

J\u00e1 estamos ansiosos pelo pr\u00f3ximo encontro em 2026 e dizemos: Conseguimos muito juntos!<\/b> Fa\u00e7a parte da nossa comunidade empenhada:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tGaranta o seu lugar no pr\u00f3ximo CIB User Group 2026<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\n\t\t\t\t\t
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<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Na \u00faltima quarta-feira, terminou em Berlim o terceiro encontro do CIB User Group, que contou com a participa\u00e7\u00e3o de 50 bancos alem\u00e3es.<\/p>","protected":false},"author":246,"featured_media":127007,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[918],"tags":[1120,1695,2120,2300],"class_list":["post-127005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digitalisierung","tag-barrierefreiheit","tag-cib-flow","tag-pdf-ua","tag-cib-user-group"],"acf":[],"yoast_head":"\nDigitalisierung f\u00fcr Banken auf der erfolgreichen 3. CIB User Group<\/title>\n<meta name=\"description\" content=\"Eine erfolgreiche 3. 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