CIB Support

Our support team is the first point of contact for customers regarding questions concerning the CIB products:

  • Questions about functionalities of the CIB modules
  • Provision of patches, updates and upgrades to the CIB modules
  • Analysis and processing of error messages and requirements
  • Support with questions about and in the practical implementation of document projects
  • Delivery of the module versions requested by the customer
  • quality assurance
  • Decrease testing of new versions of large data stocks from the customer environment
  • Targeted review of new program features 

Our product development based in Germany and the proximity to our customers make the decision-making process quick and easy.

CIB Support Hotline

HotlineMo - Fri, from 08.00 - 19.00
Phone+49 89 14360 111
eMail:cibsupport@cib.de