AI@CIB: Business Solutions Using Artificial Intelligence for More Efficient and Automated Workflows
At CIB, artificial intelligence (AI) handles routine tasks in document processing, ranging from text recognition and automatic classification to full-text searches in internal databases. This lightens the workload for staff members in their day-to-day operations and frees up time for tasks that require professional judgment.
Two real-world examples: CIB smartER searches regulated corporate data using Retrieval-Augmented Generation (RAG) and provides traceable answers from internal documents. CIB ridmi automatically converts scanned or photographed documents into accessible PDF/UA files. Both modules can be integrated into existing digital workflows.
