The portal for efficient billing processes

CIB transactProf is the web-based order portal for savings banks and real estate brokerage firms. It digitally manages brokerage fees, commissions, and settlements in real estate transactions—automatically, transparently, and in an audit-proof manner.

WEB AUTOMATION CLOUD SAAS BPM

Automate the settlement of brokerage fees and commissions in the digital order portal

The web-based order portal CIB transactProf provides savings banks and real estate brokerage firms with a centralized, secure, and user-friendly platform for digitally mapping order-related processes in real estate transactions. The focus is on standardizing recurring processes, reducing manual tasks, and creating end-to-end transparency.

A key area of application is the management of brokerage invoices and commission distributions. These processes are often complex and time-consuming. By digitizing them in the order portal, settlements can be standardized, approvals managed in a structured manner, and all processes documented in an audit-proof manner.

Functions

Order management

Orders are imported from the source systems and can then be reviewed and processed by the appropriate staff.

Automatic validation

To reduce the amount of manual work, data is automatically checked using configurable rules.

Process control

Workflows are managed using centralized and standardized templates.

Integration of Accounting Systems

All relevant financial data is collected and processed centrally and seamlessly transferred to the accounting system.

Privacy Policy

Personal data is stored in the system only for the duration of processing. Once the data has been transferred to downstream systems, it is no longer stored.

Document generation

Documents are generated via the appropriate channel using the CIB mail dispatch solution CIB fairBrief or via email (SMTP/MS Graph) and forwarded to the relevant recipients.

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Processes in the order portal

Automated processes enable workflows to be clearly structured.

Order

Commission requests and brokerage fee requests are converted into structured orders and trigger settlement and commission flows.

Invoice

Invoices are generated and sent automatically; cancellations and corrections are processed using the system.

Commission

Each commission follows its own workflow for the structured management of payments and advances (discounts).

Invoice, Reminder

When invoices are overdue, predefined and customizable actions are triggered automatically.

Shipping

Documents are sent via the existing distribution channels.

Debt collection and legal prosecution

For orders with invoices currently in the collections process, a collections procedure is initiated that includes a range of customizable actions (incoming and outgoing correspondence, demand letters, recording court costs, and much more).

Maintenance, Escalation, and Follow-up

If orders are rejected or invoices are overdue, a follow-up process is initiated. The submitter and the intermediary are notified by email; after a configurable waiting period, the task is resubmitted for review.
Incomplete tasks trigger automatic notifications and are forwarded as needed.

Reminders and Forwarding

Incomplete tasks trigger notifications and are automatically forwarded.

Use cases

Day-to-day operations and administration

Use cases

Billing and Commissions

Use cases

Debt Collection and Legal Action

Process Automation in the Real Estate Brokerage Industry with CIB seven

The integrated CIB seven automates key business processes in the order portal. Recurring tasks such as billing cycles, review and approval steps, or status changes are executed based on predefined rules. This shortens processing times and reduces operational risks.

CIB seven orchestrates all process steps and ensures consistent execution—even as order volumes increase. The result is a scalable, low-maintenance solution that provides long-term support for billing and administrative processes.

Sparkassen Immobilien Vermittlungs GmbH

Bayern

Sparkassen Immobilien Vermittlungs GmbH in Bavaria, headquartered in Munich, is the leading real estate brokerage in the region. As a subsidiary of the Bavarian savings banks and LBS, it has been brokering residential real estate for over 50 years. It is part of the largest real estate brokerage network in Germany, which boasts an extensive network.

Hessen-Thüringen

Sparkassen Immobilien Vermittlungs GmbH in the Hesse-Thuringia region works closely with local savings banks. While national units are often headquartered in Munich, services specific to Hesse and Thuringia are integrated into the organizational structures of Landesbank Hessen-Thüringen (Helaba) or the respective local savings banks.

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