On September 1, 2025, a new law will come into force in Austria, aiming to fundamentally change public administration and the state. The new Freedom of Information Act, along with constitutional provisions, abolishes official secrecy and introduces a fundamental right of access to information for everyone. With this, Austria takes a decisive step toward greater openness, citizen engagement, and transparency (Source: Federal Chancellery).
Two central pillars for more transparency
Proactive obligation to publish information of general interest
Information of general interest will be made publicly accessible in future. Citizens will be able to view relevant data, documents and decision-making processes at any time.
Fundamental right of access to information
Citizens have the fundamental right to request specific information and individual items of information from government agencies.
Data protection challenge
A central question arises at this point: How will the state ensure the protection of personal data in the future? Ulrich Brandner, Managing Director of CIB solutions GmbH in Vienna, answers this question:
"The Freedom of Information Act in Austria poses new challenges for the administration and the state - especially when it comes to the secure, data protection-compliant handling of sensitive information. With our specialized CIB solutions, we offer the right tools to effectively meet these requirements!"
“Innovative and highly specialized solutions like our AI model CIB PoP, trained specifically for the German language, are essential to ensure that the Freedom of Information Act is truly implemented and that administrative processes become more efficient, transparent, and citizen-friendly,” Brandner added.
CIB solutions: Efficient. Automated. GDPR-compliant.
Automated anonymization of sensitive data with CIB PoP
The AI-powered solution CIB PoP enables full or partial anonymization of personal data—efficiently, legally compliant, and in accordance with the GDPR. It also allows for fully digital processes without manual intervention (dark processing).
Process automation with CIB flow
With the low-code portal CIB flow, you can automate information requests and manage your document processes intelligently and resource-efficiently—a real asset in everyday administrative work.
Data security and traceability
With CIB flow processes run under the highest security standards. At the same time, seamless logging ensures that all processing steps remain traceable - a decisive advantage for legally compliant administrative action.
Seamless integration
CIB Lösungen lassen sich flexibel in bestehende IT-Infrastrukturen integrieren. So profitieren Verwaltungen von einer schnellen Umsetzung bei minimalem Schulungsaufwand.
Wir bieten einen zukunftssicheren Weg, Datenschutz und Informationsfreiheit in Einklang zu bringen – effizient, automatisiert und rechtssicher!
Talk to us
Would you like to know how your company can adapt to the new data protection requirements? Get in touch and we will demonstrate how you can streamline your business processes to be more transparent, secure and efficient.
