With the coming into force of the German Accessibility Improvement Act (BFSG) on June 28, 2025, banks and financial service providers are faced with the challenge of making their digital documents accessible. In particular, PDF documents sent to customers online or by email must comply with the new legal requirements.
According to EU law*, public institutions must make their digital services accessible by 2020. Private companies will follow in 2025 and are required to make their digital offerings accessible by June 28.
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