Technical Support Engineer (m/f/d)

At CIB we are experts in digitalization and automatization with artificial intelligence. Our mission is to free companies and administrations from the tedious day-to-day tasks of document management.

Imagine an inclusive society with access to digitalized information for all people, regardless of their status. With this vision, we develop innovative apps and invest in AI development.

Our customers BMW Group and the City of Munich are already digitising and automating business processes with our software tools.

Send your application and become part of a leading international company with more 34 years of experience in the market.

Working with us

  • 4-day week with 36 working hours after 2 years with the company
  • Permanent employment contract
  • Flexible worktime
  • Work from home or on site in our CIB offices - you can decide flexibly!
  • Training and perspectives for your professional and personal development
  • Good environment for teamwork with flat hierarchies
  • Incentives, social benefits, sports and training
  • Learning opportunities, participation in research projects
  • Enjoy workation in Munich, Vienna, Valencia, Canary Islands or Lisbon

Your tasks

  • Eres la persona de contacto técnico central y apoyas a nuestros usuarios de palabra y de obra
  • You handle 1st-3rd level Support requests independently and act as a technical expert for our products
  • You analyse the requirements of our customers and actively work on continuous improvements in close cooperation with our developers
  • You bring your creativity into play and offer professional solutions to every challenge

Your profile

  • Ideally an apprenticeship or degree in the field of computer science or data processing
  • Work experience in the IT field, high technical affinity and knowledge of common programming languages
  • Outstanding problem-solving and analytical skills and a general interest in technology
  • Very good communication skills (face-to-face, telephone and written) and fluent German
  • Strong customer understanding, high service orientation, motivation and solution-oriented approach

You can reach us at

Please send us:

Curriculum vitae in German or English

Cover letter: Introduce yourself!

Certificates of studies, starting date

Other relevant information

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Your application

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