+100.000
Documents from dynamic templates
+2 billion
Documents by year
+200,000
Licenses in use
Very good
Quality of the migration results
- CIB coSys
Your template system for centralised and efficient document management
- Omnichannel communication with your customers
- Highly reliable template management
- Legal certainty in the templates
- Full integration and guaranteed accessibility
CIB coSys helps to manage high-quality customer communications.
CIB coSys is a correspondence management system (CCM) consisting of:
- Template management system CIB webTom
- Client Processing CIB webDesk
- Interface for dark processing CIB darkDesk
- Microsoft Word extension for template creation CIB workbench
This makes CIB coSys a comprehensive solution platform supporting the entire document lifecycle.
Create individual correspondence with CIB coSys templates
Efficient communication processes
Create high-quality, personalised and complex correspondence. Reduce cost and effort with standardised processes.
Personalized communication
Target your customers! Use personalised, auto-generated correspondence to improve communication and increase customer satisfaction.
Control and security
Ensure the quality of your products by using integrated document approval workflows in conjunction with your signature graphics.
Omnichannel communication
Reach customers and business partners through the channel of their choice, be it print or digital.
Browser-based, independent
As a web-based application with CIB webDesk, you can use the application in any modern browser and from anywhere.
Efficient template management
With CIB webTom, legally compliant templates can be created and maintained with full auditability.
Full integration
The system-independent server components are easy to integrate. Connection is via standardised web services.
Centrally controlled output formats
From accessible to archivable PDF documents, simply choose the right format at the document creation stage!
Template management with CIB coSys
Certified accessible use
Efficient output management
Omnichannel communication
Browser use without installation
Legal compliance in document management
Separation of design and text
Search, report and protocol
Temporary archiving of drafts
Integration with existing infrastructures
Migration advice and support
Audit-proof template management
Create accessible documents without specialist knowledge
Template management with CIB coSys
Certified accessible use
Efficient output management
Omnichannel communication
Browser use without installation
Legal compliance in document management
Separation of design and text
Search, report and protocol
Temporary archiving of drafts
Integration with existing infrastructures
Migration advice and support
Audit-proof template management
Create accessible documents without specialist knowledge
CIB webTom - Secure and efficient template management
CIB webTom is the central template management system within CIB coSys and provides secure, structured management of all your company’s document templates. Key features at a glance:
- Management of dynamic and static templates
- Administration of template-specific workflows
- Integrated test option for quality assurance
- Role and rights management for access control
With CIB webTom, you retain full control over your template landscape efficiently, clearly, and securely.
CIB webDesk - Web-based processing and document creation
CIB webDesk is the client for caseworkers within CIB coSys and enables web-based access to all relevant company documents—without any local installation. Highlights:
- Access to all company-relevant documents
- Web app without client installation
- Workflow system for template creation and editing
- Optimized for individual and serial letters
- Role and rights concept for targeted access control
CIB webDesk makes document creation flexible, location-independent and user-friendly - ideal for modern working environments.
The right output channel for every business partner
Web
Accessible PDF
Mailing
Are you interested in the automated creation of accessible documents?
Use our tried-and-tested CIB modules to create accessible PDF documents fully automatically - without any manual intervention.
Do you occasionally create accessible PDF documents or is it too much work for you? The CIB template service is at your disposal!
CIB coSys as certified barrier-free software in use at the Bavarian state capital Munich
CIB coSys was successfully certified by the Pfennigparade Foundation in accordance with the Barrier-Free Information Technology Ordinance (BITV 2.0).
The most common use cases and all functions involved were tested by a blind person from the foundation. The functionalities, some of which were tested with a screen reader, included creating documents from dynamic templates, handling static templates, using the help pages, logging into CIB coSys and navigating with keyboard commands.
The coSys formula: Dynamic template + data = individual document
A dynamic template in CIB coSys:
- Is stored centrally and versioned
- Consists of (standardized) text modules
- Uses variables that can be filled with data
- Can generate dynamic output through control statements, permissions and many other functions
Contact us now: Get expert advice!
What our users say about CIB coSys
Case studies
Automated mailing for efficient customer communication
Automated mailing for efficient customer communication
Template management in all departments of the City of Munich with CIB coSys
Bringing inaccessible databases to life with AI and automation
Migration and automation in dark processing for Beihilfe-Service GmbH
Automation with AI in the application processing of the Regional Administration of Bavaria
Efficient digitalization for BMW and Mini Vehicle Booking Service across Europe
