Client
- Landeshauptstadt München
Industry
- Public administration
CCM
- CIB coSys
- CIB documentserver
The Solution
- Migration of millions of templates
- Centralization of template management
- Transformation in Microsoft Office
- Process-oriented work
- Barrier free digitalization
Key data
- From 200,000 to 25,000 templates in just two months
- 8.8/10 Migration process grade
- Used by 10,000 public servants
- 17,000 WollMux templates in migration process
- Successful conversion of over 2.3 million templates
Describe your case study and benefit from efficient work processes through digitalization and automatization.
Template management in all departments of the City of Munich with CIB coSys
Munich is the capital of the Free State of Bavaria and the third largest city in Germany. It is a local authority and is divided into various districts. In addition to the district committees, there are 15 different departments that serve as points of contact for businesses and citizens. These departments are responsible for employment and the economy, urban planning and building regulations, education and sport, health and the environment, social affairs, culture and tourism.
The challenge
Digitalization opens up new opportunities for Munich, but it also poses challenges, such as being an efficient administration, having a successful communication strategy and the digitalization of jobs. To meet these challenges, the city sought an IT partner in 2019 to support it in its digital transformation and document template management. The central objectives were centralization of templates, process-oriented work and barrier-free digitization.
CIB solution kit
After the tendering process was completed, our efficient digitization strategy with CIB coSys was awarded the contract by the City of Munich. The combination with the high-performance software component CIB documentserver enables consistently centralized and efficient template and document processing. Our powerful functions for high compression, long-term archiving and generation of universally accessible PDF/UA documents contributed to a well-rounded overall solution.
Achieved goals and milestones
Since November 2020, CIB coSys with its additional modules has been successfully implemented in the application landscape as a central template management and output management system. All documents are now created digitally in an efficient, barrier-free and future-proof manner. The following goals and milestones have since been achieved
WHAT OUR CUSTOMER SAYS
Accesible use certificate
Effective output management
Omnichannel communication
Browser use without installation
Legal security in document management
Separation of design and text
Searches, reports and protocols
Temporary archiving of drafts
Integration into existing IT infrastructures
Migration counselling and support
Audit-proof template management
Creation of accessible documents without specialized knowledge
