Technical Support Engineer (f/m)

CIB Group is an international software expert with offices in Germany, Spain, Austria and Portugal. In the areas of document management, BPM as well as digitalization and automation with AI, CIB develops future-oriented solutions and conducts groundbreaking research projects. Whether Machine Learning, BPM or Cloud.

Join us!

Working with us

  • 4-day week with 36 working hours after 2 years of employment with the company
  • Permanent employment contract
  • Flexible working hours
  • HomeOffice or on-site in our offices in Las Palmas or Valencia - the choice is yours!
  • Training and perspectives for your professional and personal development
  • Good environment for teamwork with flat hierarchies
  • Incentives, social benefits, sports and training
  • Workation: Work at the locations Munich, Vienna, Valencia, Canary Islands or Lisbon

Your tasks

  • Eres la persona de contacto técnico central y apoyas a nuestros usuarios de palabra y de obra
  • You handle 1st-3rd level Support requests independently and act as a technical expert for our products
  • You analyse the requirements of our customers and actively work on continuous improvements in close cooperation with our developers
  • You bring your creativity into play and offer professional solutions to every challenge

Your profile

  • Ideally an apprenticeship or degree in the field of computer science or data processing
  • Work experience in the IT field, high technical affinity and knowledge of common programming languages
  • Outstanding problem-solving and analytical skills and a general interest in technology
  • Very good communication skills (face-to-face, telephone and written) and fluent German
  • Strong customer understanding, high service orientation, motivation and solution-oriented approach

You can reach us at!

Please send us the following documents:

Curriculum vitae in German or English

Introduce yourself

Certificates of studies, starting date

Other relevant information

It's best to use the form below - then we can better place your application!

CV uploader

Your application

To prepare your documents, use CIB pdf standalone directly in the browser and for free: Here you can combine everything into one PDF. Your PDF will be even lighter with our AI-compatible PDF compression. Try the tools and send us your perfect app!

Your data

PDF files must be less than 20 MB in size.
For smaller documents you may want to try our PDF compression.

By submitting, you agree that CIB can process your data and contact you regarding your request. More information and revocation instructions in our privacy policy.

You can also send us your spontaneous application