![](https://www.cib.de/wp-content/uploads/2024/03/HG_K_big_1600.jpg)
Client
- PSD Bank Nürnberg eG
Industry
- Financial institutions
Process automation
- CIB flow
- agree21API
BPN
Achieved goals
- Effizienzsteigerung
- Cost reduction
- Risk minimization
- Legal certainty
- Increased degree of automation
Describe your case study and benefit from efficient work processes through digitalization and automation.
Efficient management of regulatory requirements through process digitization and automation for PSD Bank in Nuremberg
PSD Bank Nürnberg was confronted with high regulatory and business requirements for outsourcing management, which led to considerable lead times due to years of bureaucratic pitfalls. The complexity of these demanding tasks represented a considerable burden and hindered the efficiency of the processes.
CIB solution: Process optimization with BPMN 2.0
To reduce complexity and shorten lead times, we implemented a solution based on BPMN (Business Process Model and Notation). This enabled us to systematically reduce the complexity of demanding tasks. Process optimization was achieved through the introduction of parallel processes and automation techniques.
The involvement of all relevant bodies in the workflow, including authorities such as BaFin (German Federal Financial Supervisory Authority) and the audit department, was also crucial to the success of the project. This not only ensured compliance with regulatory requirements but also transparent and smooth cooperation with the external auditors .
Achieved goals
The implementation of BPMN process optimization led to significant improvements in various areas:
-
Reduction in throughput time
By identifying and eliminating bureaucratic bottlenecks, the overall throughput time was significantly reduced.
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Process optimization
The introduction of parallel processes and automation techniques enabled more efficient processing of tasks that were previously time-consuming and complex.
-
Legal certainty
The inclusion of BaFin and Internal Audit in the workflow ensured continuous compliance with regulatory requirements, which minimized the risk of sanctions and penalties.
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Transparency and cooperation
The integration of all relevant departments improved the transparency of the processes and enabled effective cooperation with external inspection bodies.
WHAT OUR CUSTOMER SAYS
Mit CIB flow haben wir eine Plattform in unsere IT Landschaft integriert, die das Designen, Ausführen, Bearbeiten und Verwalten komplexer Workflows ermöglicht. Durch BPMN 2.0, dem Formularbaukasten CIB easyForm, den API-Konnektoren und Camunda als Workflowengine lässt sich unsere Strategie zur Digitalisierung und Automatisierung von Geschäftsprozessen weiter vorantreiben. Somit zählt die PSD Bank Nürnberg auch im Bereich Workflowmanagement zu den First Movern in der GFG.
Frank Tiefel, Digital Transformation Manager @PSD Bank Nuremberg